We understand that times are hard and its not easy to spend money on a product that looks to good to be real. Since we have complete faith in our product, we offer a 90-day money back guarantee.

To be eligible:

  1. You must have purchased our product from a retailer store or an online store.
  2. If you decide that you don't want the product, email our help center at smoothhelpcenter@gmail.com with "REFUND" in the subject line.
  3. Trial our IPL hair remover from the day of delivery for at least 30 days (You must not have the product no longer than 90 days).
  4. If you are not satisfied with the Silky Smooth Touch product, email help center once again with "REFUND" in the subject line and a review of the product in the message.(The review is to help us better future customer's experiences)
  5. We will then evaluate your request, and once approved, you will be given instructions and an address to send the product to.
  6. Make sure to mail the product in its original packaging via trackable mail service.
  7. We DO NOT cover shipping costs on RETURNS