• Please note that due to testing, these products will have UP TO the estimated number of flashes the manual provides due to safety precautions. We must test each product individually before shipping to ensure that the product is safe, fully functioning, and of the best quality.
  • If you decide that you don't want the product, email our help center at smoothhelpcenter@gmail.com with "REFUND" in the subject line. Not required to leave a review but please tell us why so we can improve our customers' experiences.
  • Be sure to trial our IPL hair remover for at LEAST 30 days from the day you receive it in the mail. It can take up to 4 weeks before seeing results on a few people (You must not have the product any longer than 90 days).
  • We will then evaluate your request, and once approved, you will be given instructions and an address to send the product to.
  • Make sure to mail the product in its original packaging via traceable mail service.
  • We DO NOT cover shipping costs on RETURNS